I had same issue - due to change of ID's on remote machines. TeamViewer is a proprietary computer software that facilitates remote control, online gaming, desktop sharing, web conferencing and file exchange between computers.Click on OK to terminate the program' Sometimes I can be on the game 2 minutes others I can play for a while before it happens and no-one seems to know what it is, I have tried everything, I have even fully restored my laptop incase of any.

'The exception unknown software exception (0xc0000417) occurred in the application at location 0x101ebfad.

What is really crazy is if I open teamviewer on either PC, it says 'ready to connect (secure connection)' but when I open the list of my computers on the right they both show as offline.?Īnyone else run into this? And before 100 people suggest this, NO IT IS NOT MY ROUTER, MODEM, FIREWALL, OR A/V. Both PCs have internet access and can access the web and each other but for some reason when I sign into teamviewer, it says they are both offline. I have restarted the computers and the modem and router. A few days later, I couldn't connect to PC1 or PC2. It was working fine for a week or two but then all of a sudden after a few days I couldn't connect to PC2, but PC1 still worked fine.

Teamviewer 9 reason unknown